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I ordered a TV online, they delivered me a different model. When I rejected it and asked for a refund, they haven''t refunded it. Their response is very poor and I had to lodge a complaint with DED to recover the money. Kindly avoid these people.
Worst service ever. I've tried them once, I said let's try cash on delivery - they delivered quickly. On the second try, I trusted them and paid online.Big mistake.When it works, it works. When it does not, it fails every way it can.They could not deliver, kept sitting on my money and kept coming up with bullshit excuses. They never reply your e-mails, don't return your calls. If anyone here says 'we won't let you down' or 'we'll call you back' - it NEVER happens. I've been chasing them for 5 weeks now.
The best online shop ever in dubai so far, i purchased with souq, wadi as well but gadgetby delivers a great service with good support for all my questions. Highly recommended electronic store in dubai. https://www.gadgetby.com/